Refund Policy
Last updated: January 29, 2026
1. Digital Products
Due to the nature of digital products, all sales are generally final once the product has been delivered to your email. However, we understand that issues may arise, and we are committed to customer satisfaction.
2. Refund Eligibility
You may be eligible for a refund in the following circumstances:
- Product was not delivered within 48 hours of confirmed payment
- Product is significantly different from its description
- Product file is corrupted or unreadable
- Duplicate purchase made in error
- Technical issues preventing access to the product
3. Refund Request Process
To request a refund:
- Contact our support team within 7 days of purchase
- Provide your order number and email address used for purchase
- Explain the reason for your refund request
- Our team will review your request within 2-3 business days
4. Non-Refundable Situations
Refunds will generally not be provided for:
- Change of mind after product delivery
- Failure to read product description before purchase
- Inability to use the product due to lack of required software
- Requests made more than 7 days after purchase
5. Refund Timeline
If your refund request is approved:
- Refunds are processed within 5-7 business days
- The refund will be credited to your original payment method
- It may take additional time for the refund to appear in your account depending on your financial institution
6. Exchanges
We may offer exchanges for different products of equal value in certain circumstances. Please contact our support team to discuss exchange options.
7. Contact Information
For refund requests or questions about this policy, please contact:
CODE REACH LLC
2380 Xanthia Way
Denver, CO 80238
Email: info@youreachllc.com
Phone: +1 938 246 8799